Anonymous Complaints

St. Louis REALTORS® will process anonymous complaints in accordance with the organization’s Citation Policy.

Under the Citation Program, you are allowed to file anonymous complaints for the following types of violations:

Article 1:  Actions supported by Standard of Practice 1-5, 1-6, 1-7, 1-12, 1-13 or 1-16

Article 3: Actions supported by Standard of Practice 3-2, 3-4, 3-6, 3-8 and 3-9

Article 4: Failure to disclose REALTOR® interest in property being bought or sold.

Article 5: Providing professional service without disclosing interest in property.

Article 6: Accepting any commission, rebate, or profit on expenditures without client’s knowledge or consent.  Failure to disclose financial benefits or fees received as a direct result of recommending real estate products or services. Failure to disclose direct interest in an organization or business entity when recommending to a client or customer that they use the services of that organization or business entity.

Article 12: Failure to present a true picture in real estate communications and advertising. Failure to disclose professional status in advertising and other representations.  Or any actions supported by Standard of Practice 12-1, 12-2, 12-3, 12-4, 12-5, 12-6, 12-7, 12-8, 12-9, 12-10, 12-12 or 12-13.

Article 14: Failure to cooperate in any professional standards proceeding or investigation requested by the association.

Article 16: Use of terms of an offer to modify listing broker’s offer of compensation. Placement of for sale/lease sign on property without permission of seller/ landlord.

Overview of the Citation Program.

Download a detailed list of actions eligible under the citation program.

You must complete the Anonymous Complaint Addendum. Anonymous complaints received without this addendum will not be processed.

Download the Anonymous Complaint Addendum.

You will upload the completed Anonymous Complaint Addendum along with any other supporting documents in Step 3 (Provide Supporting Documentation) of the Ethics Submission Form.